Show
Recommended textbook solutions Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions
The Language of Composition: Reading, Writing, Rhetoric2nd EditionLawrence Scanlon, Renee H. Shea, Robin Dissin Aufses 661 solutions
Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions Upgrade to remove ads Only A$47.99/year
Terms in this set (93)ADDIE model Analysis Analysis Stage A detailed examination of the elements or structure of something. All info about a project is gathered. Who is the audience? What is the timeline? Delivery Options? Design Stage The design phase identifies the behaviors participants will practice at the end of the program. The goals state the purpose and intent of the program, while the objectives are the behavioral results expected from the program. Development Stage A sample is created and presented to the client. Design course materials. Run through what you created with a outsider. Implementation Stage Get ready to implement the product. Train the instructor, prepare the learner (for example - where do you go to take the class) and arrange the learning space. Evaluation Stage the consumer considers whether trying the new product makes sense. Typically a survey is done to those who are trying out the new product. Trait Engagement They are naturally more engaged than others. The markings of individuals with high trait employee engagement include: - Positive views of life and work State engagement Employees can feel more (or less) engaged in their work depending on the circumstances from day to day. Here, the work and its conditions contribute to the feelings of engagement. People describe these feelings as "being in the zone" or experiencing moments of "flow" as they work. Behavioral Engagement is evident in the effort of employees put into their jobs, which leads to greater value, creating higher performance than from their less engaged counterparts. Trait and State engagement are examples of this. Transactional engagement employees appear engaged, for example, by working longer hours and even responding as such in engagement surveys, but do not actually feel or think in an engaged way. Which task is vital when assessing strategic objectives? Comparing the outcome of strategic initiatives to outlined metrics During the evaluation phase of strategic planning, strategic objectives are assessed to determine if the results are in line with the metrics that were defined at the start of strategic planning. Which HR task is typically required by a multidomestic corporation? Coordinating HR activities between headquarters and the international offices What skill could most improve an HR function's ability to manage change? Mastery of complex communication means Hersey-Blanchard's situational leadership theory Leaders have the flexibility and range of skills to adapt their leadership behavior. Over time individuals require a different type of direction and leadership. Organizational Structure the vertical and horizontal configuration of departments, authority, and jobs within a company Functional Organization A functional organization is organized according to a linear process, for example, design, supplies, procurement, manufacturing, sales and marketing, distribution, and customer service. Geographic Organization Structure Organizational structure that is decentralized, that is organized by regions, and that places responsibility for all business functions in the executives for the regions. The regions report to the CEO. Hybrid Structure A matrix or hybrid structure is an organizational model that combines two or more reporting structures. It's best suited for work environments that are dynamic, as hybrid structures can shift from project to project. Product Organizational Structure Split up by product type. Specialized people, but not cost-efficient The Disapora the movement, migration, or scattering of a people away from an established or ancestral homeland - this may happen to find a better economy Demographic dichotomy (Emerging Economies shift) Risk Management All efforts designed to preserve assets and earning power associated with a business. Risk Control Measure taken to reduce the probability or severity of a threat Vicarious Liability Legal responsibility placed on one person for the acts of another. How should HR use the information contained in other organizations' annual corporate social responsibility (CSR) and sustainability reports when first devising their organization's sustainability strategy? Adapt general principles and guidelines to the organization's strategic focus. CSR (Corporate Social Responsibility) A business's concern for the welfare of society. Succession Planning the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant works council Works councils are composed of workers and management representatives. Their purpose is to promote communication between management and employees on issues that affect workers' interests. Constructive Discipline Constructive discipline gives the employee an opportunity to understand expectations and change behavior. SWOT analysis strengths, weaknesses, opportunities, threats Environmental Scan an analysis of outside influences that may have an impact on an organization What would be an example of noise in the communication model? A speaker uses technical abbreviations that the listener does not know. What is the impact that a service level agreement has when an organization moves from licensing software to software as a service (SaaS)? The organization will not need to implement or customize software. Griggs v. Duke Power U.S. case that set the standard for determining whether discrimination based on disparate impact exists. disparate inpact indicates that the policy eliminates more members of protected classes than members of the majority What is the primary reason for developing workforce diversity programs? Enhance productivity What emotional challenge can HR help retained employees confront after a mass reduction in workforce? Diminished job security Demand Analysis Considers the model organization of the future and its human capital needs. For example; The determination that 20 new employees are needed to achieve the organizational strategy for growth Solution Analysis What can we afford? How will we get what we need? Gap Analysis a marketing research method that measures the difference between a customer's expectation of a service quality and what actually occurred Supply Analysis The skill mix in the organization as it exists now and the future needs Weighted Mean the mean found by multiplying each value by its corresponding weight and dividing by the sum of the weights. A weighted mean is more informative because it can take into account different costs of living in each location. According to the sender-receiver communication model (the basic communication model), what is appropriate feedback to a message from a stakeholder who expresses disagreement in a meeting with something you have said? Restate your position on the same issue in a new way. low-context culture In low-context cultures, people react to what is explicitly communicated so that those coming into the environment know how to behave. high-context culture people rely heavily on situational cues for meaning when communicating with others Which is a good practice for implementing a code of conduct? Talk with members of the organization to better understand ethical challenges and compliance requirements. Because a code of conduct must address the risks and compliance requirements specific to an organization, it is a good practice to include discussions with a broad representation of the organization's members before drafting a code. While the organization's values are considered in drafting the code, they are not the basis of the code. While the code must be reviewed regularly, constantly revising it can lead to employees' not knowing the ethical mandates. Example that best demonstrates the development phase of the employee life cycle? A manager and an employee are working together to develop objectives and goals for the employee to attain. IPO Model inputs, processes, outcomes
IPO Model: Inputs Inputs in the IPO model include data about conditions (past, current, and projected). Turnover data that reflects an increasing loss of talent is an internal constraint that may impact an organization's ability to meet its targets. IPO Model: Processes Processes are tools and skills that can be applied to gain meaning from the inputs. Exit and stay interviews that search for causes and cross-functional brainstorming teams that come up with possible solutions would be considered processes in the model. IPO Model: Outcome/Output Outputs are what the organization does with the wisdom it has gained. This could include new policies or processes, such as flexible scheduling. What cultural layer is exemplified by the pasta dishes that are unique to Italy? Artifacts and Products Sustainability sweet spot The overlapping area of the triple bottom line perspectives turnover costs Costs associated with separation, vacancy, replacement and training Days to Fill the time it takes to hire someone Which HR metric provides an indication of the efficiency of the recruiting process? Days to Fill Enterprise Resource Planning (ERP) Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage and interpret data from many business activities. Four branches of emotional intelligence 1. Perceiving emotions Perceiving emotions recognizing them in faces, music, and stories Using emotions to facilitate thought he ability to capitalize on feelings to promote and inform decision making, problem solving, and other cognitive activities? understanding emotions to predict them and how they change and blend managing emotions knowing how to express them in varied situations What is the first step in preparing for an HR audit? Determine the scope and type of audit. An international organization is seeking to implement a wellness program to improve the health and well-being of its employees. Which is the best way to encourage employee participation? Provide discounts on gym memberships at gyms located near applicable organizational locations. arbitration process submission, hearing, award binding decision final decision What is the outcome of the arbitration process? Binding Decision A large multinational organization is implementing an organization-wide diversity and inclusion initiative. Which practice will help the initiative succeed? Leave implementation to managers at the local and national levels, so the policy can be adjusted for local laws, norms, and traditions. Gardenswartz and Rowe discuss which four dimensions of diversity? Organizational, external, internal, and personality How does replacement planning differ from succession planning? Replacement planning ensures the continuity of business operations; succession planning provides deep bench strength throughout the organization. Cost Leadership the positioning strategy of producing a product or service of acceptable quality at consistently lower production costs than competitors can, so that the firm can offer the product or service at the lowest price in the industry PESTLE analysis Political, Economic, Social, Technological, Legal, Environmental Which is the best approach that HR should recommend leaders undertake after the results of an annual employee engagement survey show a significant decline? Focus groups Which activity is part of the assessment and selection step of the global assignment process? Development of data-gathering instruments Global assignments based on business strategy domestic, multi-domestic, multinational, global Regiocentric the region becomes the relevant geographic unit Ethnocentric based on the attitude that one's group is superior Polycentric international recruitment method wherein the HR recruits the personnel for the international businesses. In Polycentric Approach, the nationals of the host country are recruited for the managerial positions to carry out the operations of the subsidiary company. The creation of a global compensation and benefits strategy that ignores local differences in culture is most likely to occur in what approach to global management? Ethnocentric Which is a reason why an organization might be pushed into global expansion? Need for new customers Identity alignment Extent to which diversity is embraced in management of people, products/services, and branding. Onshoring Relocation of business processes or production to a lower-cost location inside the same country as the business. Reverse innovation Innovations created for or by emerging-economy markets and then imported to developed-economy markets. Outsourcing A decision by a corporation to turn over much of the responsibility for production to independent suppliers. Assignees Employees who work outside their home countries. Offshoring the relocation of business processes and services to a lower-cost foreign location particularly white-collar, technical, professional, and clerical services Process alignment
Extent to which underlying operations such as IT, finance, or HR integrate across locations. Multinational enterprises (MNEs) Organizations with operations in multiple countries. Global integration Globalization strategy that emphasizes consistency of approach, standardization of processes, and a common corporate culture across global operations. Near-shoring Practice of contracting a part of business processes or production to an external company in a country that is relatively close (e.g., within the same own region). Repatriation the act of returning to the country of origin local responsiveness adapting to the needs of local markets and allows subsidiaries to develop unique products, structures, and systems. Redeployment Process by which an organization moves an employee out of an international assignment; can involve moving back to the home country, moving to a different global location, or moving to a new location or position in the current host country. Sets with similar termsManagement Final Exam60 terms lizasavelyeva Management69 terms kazakos123 Mgt Test330 terms rmorr44 71075 terms nicole_nordlicht Sets found in the same folderSHRM CP - 202050 terms kfaith238 SHRM CP Questions127 terms rebekahbaucomthomp Initial Assessment 1110 terms kannak SHRM Post Test114 terms Robin_Montgomery79 Other sets by this creatorLast Set114 terms SophieJessica013 People94 terms SophieJessica013 Organization76 terms SophieJessica013 Workplace115 terms SophieJessica013 Recommended textbook solutionsInformation Technology Project Management: Providing Measurable Organizational Value5th EditionJack T. Marchewka 346 solutions
Human Resource Management15th EditionJohn David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine 249 solutions
Service Management: Operations, Strategy, and Information Technology7th EditionJames Fitzsimmons, Mona Fitzsimmons 103 solutions
Operations Management: Sustainability and Supply Chain Management12th EditionBarry Render, Chuck Munson, Jay Heizer 1,698 solutions Other Quizlet setsChapter 7 Review Q&A36 terms MrRnokin_ Chemistry definitions ch: 2-419 terms iris_benny Driver's Ed: Segment 170 terms SareBear679 Micro Economics Chapter 1328 terms ethanjdavis12 Related questionsQUESTION What is the treatment for bone spavin? 15 answers QUESTION From the article, How to Preempt Team Conflict, the best way to handle conflict is to respond to clashes when they arise or wait until there is clear evidence of a problem before addressing it. 6 answers QUESTION Tanisha enjoys her work so much she frequently tells her boss, "I'd pay you to let me work here!" She takes great pride in doing a good job every day. Tanisha appears to have strong internal motivation. 3 answers
QUESTION In the integrated model for motivation as shown in the chapter reading, how do reinforcement theory and equity theory figure in? 2 answers Which should organizations ensure when considering the use of international translation services?What should organizations keep in mind when considering the use of international translation services? These services must involve more than just translating words. Which organization's standards serve as the foundation for many employment laws and management practices throughout the world?
What is the crucial starting point for an organization that is implementing a shared value program?The starting point for shared value is identifying and prioritizing specific social issues that represent opportunities to increase revenue or reduce costs. This requires a systematic screening of unmet social needs and gaps and an analysis of how they overlap with the business across the three levels of shared value.
Which is the best approach that HR should recommend leaders undertake after the results of an annual employee engagement survey show a significant decline?Which is the best approach that HR should recommend leaders undertake after the results of an annual employee engagement survey show a significant decline? Facilitate focus groups to gather more qualitative data.
Which key problems affecting the IT department should the HR manager present to the organization's leadership?What are the key problems affecting the IT department that the HR manager should present to the organization's leadership? D. Behavioral and cultural problems, specifically related to communication, leader-employee relationships, workplace atmosphere, and collaboration.
|
What is the impact that a service level agreement has when an organization moves from licensing software to software as a service (saas)?
Postagens relacionadas
direito autoral © 2024 paraquee Inc.
