Online help Show Pedidos 1. How do I place an order? To place your order, simply follow the steps as shown below: 4. Review that everything is correct and click "Checkout". 5. Go to the checkout page. 6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now. 7. Fill out all shipping and payment information. 8. Click "Place Order" You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully. If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible." Leia o artigo 2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long? All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Leia o artigo 3. How can I track my order status? 1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount. Leia o artigo 4. When will I receive my order? Normalmente, você pode receber um pedido dentro de 2-3 semanas. Leva cerca de 9-12 dias para personalização e 2-4 dias para envio rápido. Leia o artigo Produto 1. What is the best way to choose my size? Please kindly refer to our Size Chart to choose the correct size. Leia o artigo 2. Will my item be exactly the same color as what is shown on your website? Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person. Leia o artigo 3. Could we get color swatches to see what the colors look like in reality? 4. How can I make sure all of my dresses are the same color? Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at
different times, the same fabric of the same color at different times might be slightly different. Leia o artigo 5. Can I change the design of a dress? Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information. Leia o artigo Pagamento 1. What methods of payment do you accept? You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe
with us. *Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout. Leia o artigo 2. How can I pay with Wire Transfer? To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page). Leia o artigo 3. How can I change payment methods? If you have an unpaid order and want to use a
different payment method, it's easy: Leia o artigo Entrega 1. Where/What countries do you ship to? We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. Leia o artigo 2. What shipping methods do you offer? Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we
ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods. Leia o artigo 3. What if I need to change my shipping address? Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible. Leia o artigo 4. How much does shipping cost? The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system. Leia o artigo Devoluções 1. What is your return policy? JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return. Leia o artigo 2. What is your return/exchange process? You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter. Leia o artigo 3. Can I return a standard-size dress? Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached). Leia o artigo A Minha Conta 1. How I can change my email address? We can change email address for you. Please
Contact Us with your new email address. We will change it within 24 hours. Leia o artigo 2. What should I do if I forget my password? If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email
address to reset your password. Leia o artigo About JJsHouse 1. Do you have a store? We are sorry
but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed. Leia o artigo 2. Why choose JJsHouse? JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors. Leia o artigo Qual é o vestido de noiva mais caro do mundo?1. Victoria Swarosvky. O cetro do vestido mais caro de todos os tempos é para a herdeira da Swarovski, que se casou com um vestido cravejado de cristais no valor de 795 mil euros.
Quanto custa um vestido de noiva da Martha Medeiros?Em Martha Medeiros, você pode comprar um vestido de noiva feito sob medida a partir de R$9.980 até R$200.000.
Qual o valor de um vestido do Lucas Anderi?Em Lucas Anderi, você pode comprar um vestido de noiva feito sob medida a partir de R$18.000 até R$32.000.
Quanto custa para fazer vestido de madrinha de casamento?Eu fiz uma pesquisa de preço rápida e os valores de vestidos de festa podem variam de R$ 375,00 até R$ 2.500,00.
|